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Prepare a COVID-19 action plan
Instruct workers to deal with visitors with caution e.g.: workers should not open the doors of cars or taxis
Make hotel policies against covid-19 clear and clarify the guest’s role in them
Meeting and banquet arrangements shall allow for physical distancing between guests based on WHO recommendations. All recommended cleaning and sanitization protocols should also be enforced in these spaces.
Monitoring of residual chlorine and pH levels should form part of the daily maintenance plan for swimming pools. Recommended residual chlorine level between 1 and 3 mg/L in treated recreational waters such as swimming pools, spas, and hot tubs. For effective disinfection, the pH of these waters should be between 7.2 and 7.8.
Provide plastic bags for used utensils to be placed in for pick up by housekeeping staff
Remove products from external containers or packaging before storage. Where this is not possible or practical, clean and sanitize food packages and containers as appropriate prior to storage
Sanitizer should be provided in each room for guests to use
Self-parking options should be emphasized, where possible. In addition, van and shuttle service should be limited, and disinfecting of contact points is required
Signage should be posted to explain the current procedures
Some proof of disinfection should be visible on the door (sticker, card, etc…)
The use of technology to reduce direct contact with guests, lobby population and front desk queue is encouraged, where feasible
